MAINTENANCE

 

Some wear and tear is bound to occur in an apartment during the course of living; however, residents must take care of the facilities. For repairs to your apartment, contact the apartment manager during business hours.

Maintenance Emergencies

Emergencies should be reported immediately. If there is an emergency maintenance problem and you are unable to reach someone at the manager’s office, please call (405) 388-0388 to reach the office manager or OUHSC Campus Police at 271-4300. Emergency repairs include: broken water line, clogged toilet, water leaking through ceiling, no heat, no electricity, etc.

Housekeeping

Residents are responsible for cleaning their own apartments. Garbage should always be placed in dumpsters, not in stairways, breezeways, vestibules, patios, storage rooms, or community trash receptacles to prevent pest and health concerns.

 

Trash Removal

Dispose of trash in the dumpsters, which are located throughout the complex for your convenience. Do not set trash around the dumpster. If a dumpster is full either put your trash in another dumpster or inform the manager that the dumpster is full. Please do not use the dumpsters for disposal of furniture.

 

Lawns/Landscaping

Maintenance personnel care for all landscaping. To keep lawns attractive, tenants are asked to walk on sidewalks and walkways. Please do not throw your cigarette butts on lawns or walks; they will not biodegrade and could cause a fire. To avoid injury by flying stones, sticks, or debris, do not allow children to play where mowers are being operated. Keep toys off the grass! Any damages done to the landscape may result in a repair charge to the resident. All residents are responsible for the actions of their guests and will be charged for any damages done by their guests. Let’s keep our home beautiful!

 

Outdoor Grills

All personal outdoor grills are prohibited within and surrounding the apartment complex. Outdoor grills are provided for tenant use by the apartment complex. Please be courteous when using the grills and make sure you clean up after you use them. Any damages to the grills outside of normal wear and tear will result in a repair charge to the resident. Do not leave children alone to watch or supervise the grill! 

Appliances 

Do not install appliances that require the adaptation of existing water pipes or electrical outlets. This includes washing machines, dryers, air conditioners and light dimmers. Each apartment is wired for 110- volt electrical service and the wiring may not be altered for any appliances that require greater voltage.

 

Pest Control

Pest control is free to the tenant. If your apartment has an infestation problem with insects, mice, snakes or some other pest, contact the manager’s office. In the event of a cockroach problem, neighboring apartments must also be treated. A notice will be delivered to your door with instructions concerning preparation procedures. We request that you cooperate fully so that treatment can be completed in a thorough and timely manner. Prompt reporting of these problems keeps infestation problems at a minimum and provides for a better environment. Any resident who is scheduled for treatment and cancels or has not properly prepared their apartment for treatment may be assessed a charge and will be assigned another treatment date. To minimize cockroach infestation, tenants should properly clean appliances and apartments, dispose of garbage promptly in the dumpsters, and put food away immediately.

 

What You Can Do To Help Keep Bug Problems Under Control

• Call the manager if you have a problem with pests.
• Do not remove white boric acid powder or pest control packs that might be in the cabinets.
• Take trash to dumpster daily. 
• Do not store newspapers, paper sacks, or empty cans in or around your apartment.
• Do not allow grease to build up around your stove or refrigerator.
• Store food products properly in your freezer or refrigerator, or sealed in your cabinets.

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