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Page 14 of 29 KEYSDuplicate Keys Keys are the property of the University of Oklahoma and may not be duplicated or shared. Carry your apartment key at all times and return it to the manager’s office when you vacate the apartment. Spare KeysApartment managers may issue a temporary apartment key. The spare key must be returned within 48 hours. Residents requesting a spare key will need to show positive identification before the key will be issued. Missing or Stolen KeysReport missing apartment keys, whether lost, stolen, or misplaced. A temporary replacement key will be issued to you for 48 hours. If, at the end of the 48 hours, you are unable to locate your key, your lock will be re-keyed at a charge of $96.00 to your bursar’s account. Report the theft of an apartment key to the University of Oklahoma Health Sciences Center Campus Police Department at 271-4300. A lost or stolen key jeopardizes your safety and security. Failure to report the loss or theft of a key promptly, or the loan of your key to an individual not on the contract for your apartment, is a violation of housing regulations and may result in disciplinary action. Locked Out During Office HoursIf you get locked out of your apartment during business hours, go to the manager’s office and check out a spare key. If the manager is not in the office, wait until the manager returns (there will be a sign posted indicating when the manager will return). After Hours Lock OutsAfter office hours, dial 405-388-0388 to contact the manager on call. A fee of $50 will be assessed on your bursar bill for this service.
Re-keying Locks Whether your key was lost, stolen, or was not returned to the University upon vacating the apartment, you will be charged $96 to re-key your lock.
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